Solutions

How to benefit most from our software?

Benchmarking is very interesting for:

  • Trade associations and professional associations, to help their members on relevant market information and performance improvement and thus be more valuable to members.
  • Accounts and consultants to offer their customers more value and to position their self as experts on a specific topic, field or industry.
  • Companies with multiple branches or franchises, to give each branch insight into their relative performance and let them learn from the best.
Offering benchmarking to members, customers or branches is an effective way to add value to your service.

Trade associations

Trade associations want to conduct benchmarking among members and want to conduct it more often. Performance benchmarking is key, as is salary benchmarking of functions. Also culture benchmarking and satisfaction benchmarking are conducted by trade associations, to help their members succeed. Satisfaction benchmarking can also be used to get information from your members about the association and its services (member satisfaction).

Trade associations want to help their members improve and help the industry excel. In that way their members can be front runners compared to non-members in the industry. Members want more bang for the buck, so associations have to tap into their needs, pains and gains and add more individual value for all members. Benchmarking is a great way to help themselves and their members.

Using the Benchmarking Survey Tool is very beneficial to trade associations. It saves time and money in conducting benchmarking and it allows them to conduct several benchmarking studies at the time and to increase frequency over time. In an almost fully automated process the members get relevant market data.

Please read our book about benchmarking for trade associations, which is fully available on our website in the Benchmarking section. This book show you why organisations need benchmarking and why associations should offer it to their members. And the book shows you how to prepare and how to conduct benchmarking successfully. It’s a must read for every trade association executive involved in member benefits and research.

Over 80% of the trade associations indicate that they want to do benchmarking and to do it more often, if it saves time for them. This is exactly the issue that we solve.

Benefits for you
  • Multiple benchmarking surveys simultaneously
  • Automated data validation tools to ensure higher quality data
  • Easy to use benchmarking tool to conduct benchmarking surveys yourself
  • All in one system saves processing and throughput time, decreasing costs and increasing delivery speed
  • Extra time you can spend directly on advising and supporting your members
  • Get more members and higher retention rate due to higher value
Benefits for your members
  • Online interactive questionnaire simplifying and increasing the speed of data entry
  • Less chance of making errors due to data validation results in higher data quality and in higher market report quality
  • 24/7 access to their own data looking back, exporting and changing it
  • Comparison with relevant peer groups of their choice
  • Easy analysis to get better insight into their performance
  • Secure way of exchanging data with the association

Advised benchmarking surveys

  1. Performance benchmarking survey to help your members improve
  2. Function remuneration benchmarking survey or Salary benchmarking survey to help your members be attractive to employees
  3. Culture benchmarking survey to help your members with insight in their culture
  4. Satisfaction benchmarking survey to get insight in the overall satisfaction of customers or employees in your industry or to get feedback from your members about your service to them
  5. General survey for additional research
Use several surveys among your members for even more understanding of differences in performance and more tools for improvement.

Professional associations

Professional associations represent a specific profession in their country or international. Professional associations can have many thousands of members worldwide. Larger professional associations often have chapters to provide regional services. They provide knowledge sharing and improvement services even as quality labels. And much more to help their members excel.

Members of professional associations are not directly interested in comparison of performances. But they like to know what they earn compared to others. Salary or remuneration benchmarking is commonly conducted by professional associations among their members. Chapter comparison, though, could be useful to benchmark your chapters and help them excel. Member satisfaction benchmarking can be used to get information from the members about the association and its services.

Benefits for you
  • Multiple benchmarking surveys simultaneously for several member groups allowing you to diversify easily
  • 24/7 online access so each member can participate in its own time zone and at their own pace
  • Large database so all your members can participate
  • Download of all data is very easy to allow you to create stunning market reports
  • Get more members and higher retention rate due to higher value
Benefits for your members
  • No login needed, direct access to the questionnaire, which makes it very easy to participate
  • Comparison with relevant peer groups of their choice
  • Secure way of exchanging data with the association
  • More value added benchmarking results in higher value for membership

Advised benchmarking surveys

  1. Salary benchmarking survey to help your members get insight in how well they are paid
  2. Culture benchmarking survey to help your members with insight in the culture of the organisations they work for and how this influences their work
  3. Satisfaction benchmarking survey to get insight about their satisfaction of their profession feedback from your members about your service to them
  4. General survey for further research of professions, e.g. capability studies, threats analysis, etc.

Consultants and accountants

You position yourself as a valuable partner, with knowledge that no one else has. In addition, you can bring influence to the conversation by giving direction on the themes which are commercially important for you. Benchmarking can be executed very efficiently and professionally with the Benchmarking Survey Tool in your own branding. We enable you to easily create and conduct a white label benchmark, where both you and your clients have access to valuable analyses and reports.

Benefits for you
  • Become and stay an expert in one or more industries or function
  • Automated data validation tools to ensure higher quality data
  • Easy import data from external sources allowing you to use all reporting functionality
  • Easy to use benchmarking tool to conduct benchmarking surveys yourself
  • All in one system saves processing and throughput time, decreasing costs and increasing delivery speed
  • Extra time you can spend directly on advising and supporting your customers
  • Use the tool to get new clients by creating stunning reports before approaching them for acquisition
Benefits for your customers
  • Secure access to their environment so they know their data is save with you
  • Comparison with relevant peer groups of their choice
  • Easy analysis to get better insight into their performance

Advised benchmarking surveys

  1. Performance benchmarking survey to help your customers get relevant insights and to help improve
  2. Satisfaction benchmarking survey to get insight in the overall satisfaction of customers or employees in an industry or specific customer base
  3. Business scan for scans among your customers or for acquisition with direct feedback on the results

Companies with franchise or branches

How can you help your franchisees as a franchise or your branches as a multi branch organisation?

By providing them with relevant benchmark figures, they can gain a better insight into how they are performing and where they are ahead or behind the rest. Best practices can be exchanged through the use of forums, performance improvement meetings and the like. Experience shows that everyone benefits from this. Franchisees and branches can make better decisions.

Benefits for you
  • Multiple benchmarking surveys simultaneously
  • Easy data collection: Franchisees enter their data themselves or you import the data from your central administration tool
  • Automated data validation tools to ensure higher quality data
  • Work flow management to easily see the status of the benchmarking survey
  • Additional central database in which all data of the franchisees is collected
  • Easy export of all data for additional performance analysis of your franchisees or branches
  • If not allowed by the franchisees to conduct the survey yourself, then independent consultants can conduct it easily for you
Benefits for your franchisees / branches
  • 24/7 access to their own data looking back, exporting and changing it
  • Comparison with relevant peer franchisees / branches of their choice
  • Individual comparison available (if allowed) to find best practices
  • Easy analysis to get better insight into their performance
  • Anonymity of data so franchisees / branches cannot see each others data (unless allowed)
  • Secure way of exchanging data with the franchise

Advised benchmarking surveys

  1. Performance benchmarking survey to help your franchisees / branches get relevant insights and to help improve
  2. Satisfaction benchmarking survey to get insight in the overall satisfaction of customers or employees of your franchisees / branches
  3. Business scan for scans among your franchisees / branches with direct feedback and advice
 
 

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